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  2. Feature FAQs
  3. Expenses

Expenses

Access your shared expense records from the mobile app and stay on top of reimbursement requests, receipts, and payments.
  • Why are my scheduled OFWpay payments delayed or not processing?
  • Can I cancel an OFWpay payment?
  • Can I add a credit or debit card to OFWpay?
  • Why am I having trouble uploading my ID to sign up for OFWPay?
  • How long does an OFWpay payment take?
  • Why wasn't my OFWPay payment successful?
  • What is the payment limit for OFWpay™ accounts?
  • Why can't I send OFWPay payments?
  • Can I have multiple OFWpay accounts?
  • Can my co-parent see my OFWPay banking details?
  • How do I update my OFWpay bank account details?
  • How do I check if my co-parent has an OFWpay account?
  • Why am I not seeing the option to use my OFWpay account to send a payment?
  • What's the difference between the payment methods "Check/Other" and "OFWpay"?
  • I received a notification that my co-parent created a new expense. How do I find it?
  • What happens after I create a new expense reimbursement request?
  • Will my co-parent be able to see the expenses I entered?
  • How do I create, edit or delete an expense?
  • How do I sign up for OFWPay? (US-only)

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