Please note: This feature is available only in the United States.
If you're experiencing issues uploading your ID, please make sure it meets the following requirements:
File Format
- Must be an image file: JPG, JPEG, or PNG
Image Quality
- Must be a clear color photo taken with a camera
- Black-and-white copies or scanned documents are not accepted
Accepted ID Types
- Passport
- Driver’s License
- State Identification Card
If your ID meets these requirements and you’re still having trouble, please contact Customer Support for further assistance.