Please note: This feature is available only in the United States.
Scheduled OFWpay payments may take longer than expected if there is an issue with the payment setup.
For example, issues can occur if there has been a change to your or your co-parent’s linked bank account.
How to fix this
To resolve the issue, you will need to:
- Stop the scheduled payment(s)
- Set them up again with the correct account information
If you continue to experience issues, please contact Customer Support for assistance.