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How do First Viewed timestamps work?

Whenever a co-parent, third-party, or child account opens a message that has been sent to them, OurFamilyWizard records the date and time of that first open. In order to determine if a message you have sent has been opened by its recipient, please follow the steps below:

  1. In the main navigation menu, click Messages.
  2. Select the Sent folder to view messages that you previously sent.
  3. Select the message you wish to view in the Message Preview Bar.

You'll be able to see the first-viewed timestamp listed after the recipients' names in the To: field.  

 

 

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