In this article, you will learn how to activate client subscriptions with promo codes or individual purchases through your OurFamilyWizard Practitioner Account.
Giving subscription codes to clients
Clients can apply subscription codes when activating or renewing their own subscription. Clients will need to know the exact 5-part code from the Subscription Codes section of My Account. Once your client has used the promo code, you will see their name listed in the Used By column in the Promo Codes section of My Account. Learn more here: How do I purchase subscriptions in bulk?
Purchasing a subscription when creating new client accounts
- Create your client's account through My Cases.
- Follow the steps here to create your client's account:
- Once you have reached the Payment Options step, select from the following choices:
- Pay for Coparent A Name
- Pay for Coparent B Name
- Pay for both co-parents
- Do not pay for first year subscription
- Select subscription package. Note: If you are paying for both parents while creating their accounts, you must purchase the same exact subscription type for each parent.
- On the Review Order page, enter credit card information or use a payment method you already have on file.
- Promo codes: You can use promo codes you received from buying subscriptions in bulk. Learn more: How do I purchase subscriptions in bulk?
- Click Pay Now
Purchasing or renewing a subscription for clients already on OurFamilyWizard
You must have professional access to a client in order to purchase a subscription for their account. Contact Customer Support for assistance purchasing a new subscription or renewing a subscription for an existing client account.